Heart + Paw: Revolutionizing Pet Care with Strategic Growth Investment
Gracie Gottlieb | 3 January, 2024
Heart + Paw, the innovative veterinary and multi-service pet care company, has announced a significant strategic growth investment from Whistler Capital Partners. This investment will help Heart + Paw continue its mission of leading the future of pet care by providing digitally enabled and thoughtfully-designed pet care locations.
Founded in 2018, Heart + Paw has quickly become a differentiated and rapidly growing pet care services platform. With a focus on veterinary care, grooming, daycare, and boarding, Heart + Paw is modernizing the pet healthcare experience. The company currently operates 28 locations across 10 states, with a commitment to quality medicine, technology enablement, and a reimagined experience for pets, pet parents, and veterinarians.
One of the key aspects of Heart + Paw's success is its innovative partnership program. This program allows entrepreneurial-minded veterinarians to design, build, and co-own a Heart + Paw practice. With veterinary-led operational support from Heart + Paw's dedicated team, veterinarians have expanded business expertise, mentorship, and a community of like-minded practice owners. This unique model makes veterinary practice ownership attainable while ensuring the highest level of care for pets.
Heart + Paw's Founder and Chief Veterinary Officer, Dr. George Melillo, and Chief Executive Officer, Dave Lasus, will continue to lead the company. The investment from Whistler Capital Partners will enable Heart + Paw to capitalize on collaboration opportunities with entrepreneurial veterinarians. This partnership will allow for the creation of customized Heart + Paw practices tailored to each veterinarian's skill set and expertise.
Heart + Paw's practices are supported by the company's Support Center, which provides innovative client engagement initiatives. These initiatives include a pet portal and proprietary booking tool, allowing for 24/7 contact between pet parents and veterinarians. The Support Center also handles marketing, accounting, human resources, recruiting, and information technology, freeing up Heart + Paw veterinarians to focus on providing the highest level of care.
Whistler Capital Partners, a leading healthcare-focused private equity firm, brings deep expertise to the partnership with Heart + Paw. The firm has a track record of positively transforming businesses in the healthcare industry, improving access, quality, and experience. With this investment, Whistler Capital will support Heart + Paw's growth and aligned mission of revolutionizing the pet care experience for consumers and veterinarians.
Heart + Paw's ambition to treat everyone as family and recreate the companion animal care experience has resonated with pet parents and veterinarians alike. The company's veterinarian-led operating culture and trusted brand have positioned it as a leader in the industry. With Whistler Capital's support, Heart + Paw will further invest in initiatives that drive quality medicine, enhanced operations, and value for veterinary care teams.
This strategic growth investment marks an exciting chapter for Heart + Paw and its commitment to providing state-of-the-art pet care that exceeds pet parents' expectations. Heart + Paw's dedication to treating pets and pet parents like family sets it apart from traditional pet care providers. The combination of innovative technology, top-of-the-line amenities, and a fresh philosophy ensures that every pet receives the best possible care.
Heart + Paw's partnership with Whistler Capital Partners demonstrates the confidence in the company's vision and potential for growth. By leveraging Whistler Capital's healthcare, technology, and consumer expertise, Heart + Paw will bolster its de novo growth, empower aligned veterinarians, and create an unrivaled experience for all stakeholders.
In conclusion, Heart + Paw's significant strategic growth investment from Whistler Capital Partners solidifies its position as a leader in innovative pet care. With a focus on quality medicine, technology enablement, and a reimagined experience for pets, pet parents, and veterinarians, Heart + Paw is poised for continued success. This partnership will fuel the company's next chapter of growth and enable more pet parents to receive the exceptional care their furry family members deserve.
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