CedarCreek Systems: Protecting Partnerships and Seeking Resolution in Lawsuit Against BirchStreet Systems

CedarCreek Systems, a reseller specializing in Procure-to-Pay (P2P) solutions for the club and resort industry, has recently filed a lawsuit against BirchStreet Systems in Orange County Superior Court. The lawsuit centers around a breach of their reseller agreement by BirchStreet Systems, the market leader in P2P software for the hospitality industry. CedarCreek Systems alleges that insufficient support from BirchStreet has significantly impacted its role as a trusted reseller, prompting legal action to seek resolution and appropriate remedies.

The lawsuit, filed by renowned attorney Robert Shapiro, aims to protect CedarCreek's rights and address the breach that occurred when new ownership took over at BirchStreet in 2021. The reseller agreement between CedarCreek and BirchStreet, which has been in place for over a decade, has been essential in providing efficient P2P solutions to private clubs across the United States. However, recent challenges and a lack of adequate support have forced CedarCreek Systems to take legal action in order to protect its business and maintain the high standards of service it provides to its clients.

CedarCreek Systems has been instrumental in marketing and implementing BirchStreet's Purchasing and Payment technology for many years. Their partnership has delivered top-notch solutions to clients, including prestigious private clubs like Congressional Country Club and The Olympic Club. CedarCreek's commitment to delivering excellence and upholding agreements has made them a trusted name in the industry.

BirchStreet Systems serves a wide range of customers globally, including renowned hospitality brands such as Hilton, Marriott, and Four Seasons. CedarCreek clients served through its partnership with BirchStreet also include Kemper Sports and Troon Golf, among others. The lawsuit seeks both resolution and compensation for the alleged breach, aiming to uphold the integrity of the agreement with BirchStreet and ensure that adequate support is provided to sustain CedarCreek's role in the P2P solutions market.

This legal action comes at a time when BirchStreet Systems has experienced significant shifts in ownership and control. Parthenon Capital, a prominent private equity firm, recently acquired controlling interest in BirchStreet for an estimated $375 million. This change in control has shifted BirchStreet's operational interest away from areas vital to the partnership with CedarCreek Systems.

Nicholas Wilhelm, founder and CEO of CedarCreek Systems, expressed his disappointment in the breach of agreement. He pointed out that CedarCreek has signed $4 billion in potential spend to be captured by BirchStreet's pay services, representing a significant revenue opportunity for both companies. However, the lack of support and violation of the decade-long agreement by BirchStreet have jeopardized this potential.

As the legal process unfolds, CedarCreek Systems remains committed to delivering the best possible service to its clients. The company is dedicated to upholding high standards of service and business ethics, not only for themselves but also for the clients they serve. They strongly believe in the importance of maintaining agreements and ensuring a fair and equitable business environment.

CedarCreek Systems' end-to-end inventory, invoicing, and payment solution is recognized as a leader in the club and resort industries. Their cloud-based platform, powered by BirchStreet, offers a wide range of solutions tailored to the unique needs of each operation. With the goal of improving controls, reducing costs, and establishing efficiencies, CedarCreek has built the largest integrated supplier network in the hospitality industry. Their commitment to innovation and client satisfaction has made them a trusted partner for private clubs across the nation.

In conclusion, CedarCreek Systems' lawsuit against BirchStreet Systems highlights the importance of protecting partnerships and upholding agreements. With a strong commitment to delivering excellence and a focus on maintaining high standards, CedarCreek Systems aims to resolve the breach of their reseller agreement and ensure that their clients continue to receive top-notch P2P solutions. As the legal process unfolds, CedarCreek Systems remains dedicated to serving their clients and looks forward to a swift and just resolution to the matter.