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NWN Carousel: Revolutionizing Cloud Communications and Hybrid Work Solutions in Partnership with American Securities

Gracie Gottlieb | 6 February, 2024

The world of technology is constantly evolving, and companies need to adapt in order to stay ahead. One such company that has risen to the challenge is NWN Carousel. With its cloud communications services and hybrid work solutions, NWN Carousel has become a leader in the industry, catering to the needs of North America's largest organizations. Now, in an exciting new development, the company has announced a financial partnership with American Securities, a prominent private equity firm. This partnership is set to fuel NWN Carousel's growth and innovation, taking their services to new heights.

NWN Carousel has experienced remarkable success under the ownership of New State Capital Partners. In just four years, the company has tripled its gross revenue to over $900 million, a testament to its commitment to excellence. This growth has not gone unnoticed, as NWN Carousel was named to the prestigious INC5000 list of fastest-growing private companies in both 2022 and 2023. Additionally, the company was recognized as the number one middle market technology company in Massachusetts by the esteemed Boston Business Journal.

So, what sets NWN Carousel apart from its competitors? The answer lies in its comprehensive range of integrated service offerings. These include next-gen unified communications, advanced technology solutions, AI-enabled cloud contact centers, visual collaboration and workspace solutions, managed cybersecurity services, and device-as-a-service. With such a diverse portfolio, NWN Carousel is well-equipped to meet the evolving needs of its clients.

At the heart of NWN Carousel's success is its proprietary Experience Management Platform (EMP). This platform seamlessly integrates secure endpoints and networks with collaboration application services, providing unparalleled transparency and comprehensive analytics. The EMP not only simplifies multi-cloud service management but also ensures an optimized experience for clients. It's no wonder that NWN Carousel consistently receives a world-class Net Promoter Score (NPS) of 70+ from its satisfied clients.

However, NWN Carousel's achievements go beyond financial success. The company has fostered a high-performance culture that prioritizes innovation, integrity, and operational excellence. With over 1,000 employees and hundreds of industry awards to its name, NWN Carousel is consistently recognized as a "Best Place to Work." The company's commitment to its employees is evident in its impressive employee Net Promoter Score (eNPS) of 80+.

The new financial partnership with American Securities is a significant milestone for NWN Carousel. American Securities recognizes the company's outstanding performance track record, service innovation, and customer intimacy. With their support, NWN Carousel is poised for even greater growth and value creation in the dynamic tech landscape.

The leadership team at NWN Carousel is thrilled about the partnership and the future it holds. Jim Sullivan, President and CEO of NWN Carousel, expressed his gratitude to New State Capital Partners for their support in transforming the company into a national cloud services powerhouse. Sullivan is excited to continue empowering North America's largest organizations and looks forward to accelerating growth in partnership with American Securities.

Kevin Penn, a Managing Director of American Securities, echoed Sullivan's sentiment. Penn highlighted NWN Carousel's unique position for growth and value creation, thanks to its service innovation and exceptional performance. The partnership with American Securities is a testament to their confidence in NWN Carousel's potential.

With its new financial partnership, NWN Carousel is well-positioned to write the next chapter of its success story. The company's dedication to innovation and commitment to delivering exceptional employee and customer experiences have set it apart in the industry. As they navigate the ever-changing tech landscape, NWN Carousel is poised to continue revolutionizing cloud communications and hybrid work solutions.

In conclusion, the partnership between NWN Carousel and American Securities marks an exciting new chapter in the company's growth and innovation. With its proven track record, comprehensive service offerings, and commitment to excellence, NWN Carousel is well-equipped to meet the evolving needs of North America's largest organizations. As they continue to empower clients with intelligent and flexible workplace experiences, the best is yet to come for NWN Carousel, its customers, and strategic partners.

To learn more about NWN Carousel and its range of services, visit their website at www.nwncarousel.com. For more information about American Securities, visit www.american-securities.com.

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