OrderProtection.com Welcomes New CEO Tanner Chatterley to Drive Innovation and Enhance the Consumer Experience

OrderProtection.com, a leading e-commerce purchase protection and customer experience platform, is excited to announce the appointment of Tanner Chatterley as its new CEO. With a strong background in revenue optimization, business analytics, and customer success management, Chatterley is well-equipped to guide the company towards its next phase of growth and innovation.

Chatterley joined OrderProtection.com last year as the Director of Revenue and has since played a crucial role in the company's evolution. His comprehensive understanding of the business, gained through overseeing sales, customer success, implementation, and marketing, has earned him the trust of the team and made him an ideal candidate for the executive position.

In his new role, Chatterley aims to shape OrderProtection.com's long-term vision and transform it into a comprehensive post-purchase customer experience platform. He is committed to working closely with all departments to respond effectively to market conditions and customer feedback, ensuring the company's ability to pivot swiftly and provide the best post-purchase protection for consumers.

Chatterley's appointment comes after OrderProtection.com secured a $10 million Series A investment from growth-stage private equity firm Maddix Capital in 2022. The decision to place Chatterley in the executive seat was solidified by the advising team at Maddix Capital, who recognized his leadership prowess, talent nurturing abilities, and dedication to the company's goals.

Jesse Silva, founder and General Partner of Maddix Capital, commended Chatterley's relentless entrepreneurial spirit and his contribution to elevating the customer experience while reducing support costs. Silva highlights Chatterley's role in the company's growth and expresses confidence that it will continue to skyrocket with him at the helm.

Before joining OrderProtection.com, Chatterley honed his leadership and business analytics skills in various roles. He served as Revenue Operations Manager at Aumni, a leading investment analytics company, as Senior Revenue Optimization Analyst & Client Success Manager at Route, an all-in-one post-ecommerce-purchase platform, and as an Analyst at Blackstone Analytics.

While this is Chatterley's first executive position, he is eager to prove his ability to lead the company's growth. He emphasizes the importance of emotional intelligence, empathy, and a customer-first mindset as strengths that will guide him and his team to new heights.

OrderProtection.com plans to fill several key positions in the near term as it continues to scale the business and disrupt the e-commerce consumer journey. For more information or to schedule a demo of the platform, please visit www.orderprotection.com.

About Maddix Capital:

Maddix Capital is reimagining private equity by expanding access for investors while prioritizing the entrepreneurs, teams, and culture of the businesses in its portfolio. With a core thesis that focuses on the entrepreneur, Maddix aims to democratize access to private equity and set a new standard for the industry. For more information, please visit www.maddixcapital.com.

About OrderProtection.com:

OrderProtection.com is a leading e-commerce purchase protection platform that enhances the end-to-end e-commerce experience while resolving shipping-related challenges. By simplifying post-purchase issue resolution, OrderProtection.com protects millions of dollars' worth of consumer purchases worldwide and helps online brands deliver exceptional post-purchase experiences. For more information, please visit www.orderprotection.com.