Straightaway Tire & Auto Strengthens Internal Training Capabilities with Strategic Hires
Gracie Gottlieb | 6 February, 2024
In the ever-evolving world of automotive repair and service, staying ahead of the curve is crucial. Straightaway Tire & Auto, a leading independent, full-service aftermarket automotive repair and service platform, understands the importance of continuous improvement and has taken steps to strengthen its internal training capabilities. By strategically hiring industry experts John Wafler and Jason Servidio, Straightaway aims to enhance its platform-wide training initiatives and provide its team with the knowledge and skills needed to excel in their roles.
John Wafler, a seasoned professional with over two decades of experience, will oversee all Area Manager and General Manager training at Straightaway Tire & Auto. Prior to joining the company, John worked at RLO Training as a BLIG Facilitator, where he helped numerous shop owners unlock the full potential of their businesses through hands-on coaching. With his extensive background in training and mentorship, John is eager to rejoin some of his former students and contribute to the growth of Straightaway. He expressed his excitement, stating, "This is an amazing team, and I am very excited to be a part of building a truly differentiated platform in the industry."
Jason Servidio, another industry expert, has been appointed to lead all Service Advisor training at Straightaway. Jason brings with him seven years of experience from Transformers Institute, where he served as a Vice President and directed their Advanced Service Advisor Training Program. He has trained countless service advisors on how to deliver exceptional customer experiences. Jason is thrilled to be joining the Straightaway team and is eager to leverage his skills to make a meaningful impact. He emphasized the value Straightaway places on outstanding customer experiences, saying, "It is a privilege to be welcomed into Straightaway."
The addition of John Wafler and Jason Servidio reflects Straightaway's commitment to investing in top-notch resources. Joe Vallee, from O2 Investment Partners, expressed his excitement about the new hires, stating, "Their additions underscore our commitment to investing in best-in-class resources that will majorly enhance our entire operation. This continues our quest to build a platform with top-notch, in-house training resources that each location will greatly benefit from as they pursue aggressive organic growth."
Straightaway Tire & Auto is a leading player in the independent, full-service aftermarket automotive repair and service industry. With over 45 locations across multiple states, including Colorado, Florida, Maine, Minnesota, New Hampshire, and Wisconsin, Straightaway offers a comprehensive suite of services. Their offerings range from mechanical and electrical repair to preventative and scheduled maintenance, EV and hybrid vehicle service, glass repair, and tire sales. As the company actively expands its footprint throughout the United States, Straightaway is also exploring partnership opportunities with operators who share their vision for accelerated growth.
O2 Investment Partners, the private equity firm backing Straightaway, focuses on investing in lower middle market B2B services, technology, and select industrial companies. Their investment philosophy centers around identifying businesses with earnings growth potential and a clear path to creating shareholder value. O2 seeks to build close partnerships with management, aligning their interests to drive the business forward. Their commitment to strategic investment and growth aligns perfectly with Straightaway's vision for success.
As Straightaway Tire & Auto strengthens its internal training capabilities with the addition of John Wafler and Jason Servidio, the company is setting the stage for continued growth and success. By investing in the development of their team, Straightaway solidifies its position as a leader in the aftermarket automotive industry. With a strong focus on exceptional customer experiences and continuous improvement, Straightaway Tire & Auto is well-equipped to navigate the challenges and opportunities that lie ahead.
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